FREQUENTLY ASKED QUESTIONS
- What is your hourly rate?
We charge $150 an hour for labor and travel charges.
- Are you licensed in the State of Texas?
Yes, our Texas License is #R43478.
- When are you available to perform service on our C-arm?
Typically, we can respond the same day you call. We also can schedule the service call for a day and time convenient to you and your facility.
- What are your billing terms?
We can bill you for service performed with NET 30 terms. If you choose to pay within 10 days we offer a 10% discount on the invoice.
- What warranty do you provide for your repair work?
We provide a one-year parts and labor warranty for all work we perform. There are exceptions; damage or misuse, natural disasters and other uncontrollable/unforeseen events – force majeure… We may also include some special exceptions in our service report(s).
- Do you have insurance?
Yes, we carry full liability insurance for our business and vehicles.
- Do you offer service contracts?
Yes, please visit our Services page for more details or call for a quote.
- Where are you located, what parts of Texas do you provide service?
We are based in San Antonio and typically perform service in Central/Southern Texas. We regularly perform service in San Antonio, Austin, Corpus Christi and Larado. We will perform services outside this area on an as needed basis.
- Do you sell refurbished C-arms?
Yes, Please visit our Sales page for more information or call for a quote.
- Do you work on any other type of equipment?
Our name says it best Just C-arms. We find it important to specialize, which makes it easier to provide a higher level of quality of service.
- What type of C-arms do you repair?
We specialize in GE-OEC C-arms but perform service on all manufactures C-arms both full size and mini C-arms. This includes, GE-OEC, Philips, Siemens, Fluoroscan, Orthoscan and many more.
- What do you charge for a preventive maintenance?
We charge a flat rate of $750 for full size C-arms and $450 for mini C-arms. However, if you have multiple C-arms we do provide a discount for each system.
